Cookie Policy

At Olukhana, we use several types of cookies: **Essential Cookies**: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them. **Performance Cookies**: These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. They help us improve how our website works and measure the effectiveness of our marketing campaigns. **Functional Cookies**: These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. **Targeting/Advertising Cookies**: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. **Social Media Cookies**: Our website may include features from social media platforms, such as "Like" buttons. These features may collect your IP address and which page you are visiting, and may set a cookie to enable the feature to function properly.

We use cookies for various purposes, including: **Authentication**: We use cookies to identify you when you visit our website and as you navigate through the site, helping to protect your account from unauthorized access. **Preferences**: Cookies help us remember your settings and preferences, such as language and location, to provide a more personalized experience. **Analytics**: We use cookies to track visitor usage and trends to improve the quality of our website and services. This helps us understand how people use our site and identify areas for improvement. **Marketing**: Cookies allow us to personalize the marketing content you see and measure the effectiveness of our marketing campaigns. **Event Registration and Ticketing**: For M-Pesa and bank payment integrations, we use session cookies to maintain secure payment sessions without storing sensitive data like PINs or account details. Persistent cookies help remember your payment preferences for future transactions. **Security**: We use cookies to help identify and prevent potential security risks. In each case, we strive to use cookies in a way that respects your privacy while providing the best possible user experience.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways: **Browser Settings**: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via the support pages of your browser: - Google Chrome - Mozilla Firefox - Safari - Microsoft Edge - Opera Please note that if you choose to block all cookies (including essential cookies), you may not be able to access parts of our website or use all of its features. **Our Cookie Consent Tool**: When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. **Do Not Track**: Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website does not currently respond to "Do Not Track" signals. Please be aware that restricting cookies may impact the functionality of our website. For example, if you block cookies, you may not be able to log in, save your preferences, or use some of the interactive features of our site.

Our website may use third-party services that also use cookies. These third-party services include: **Analytics providers** (such as Google Analytics): These help us understand how visitors interact with our website by collecting and reporting information anonymously. **Advertising networks**: These collect information about your interests based on your online activity, which is used to make advertising more relevant to you. **Social media platforms**: If you use social media features on our site or visit our social media pages, these companies may use cookies that allow them to recognize your device the next time you use their services. **Payment processors**: For secure transactions through M-Pesa or bank integrations, third-party payment processors may use their own cookies to enhance security and prevent fraud. These third parties may use cookies for their own purposes, according to their own privacy policies. We do not have control over these cookies. Please refer to the respective privacy policies of these third parties for more information about how they use cookies.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. In some cases, we may also notify you of changes by email or through a notification on our website. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of our website after any changes to this policy will constitute your acceptance of such changes. If we make significant changes to how we use cookies, we will obtain your consent again where required by applicable law.